Understanding the Need for a Remote Support Solution
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At a time when organizations operate on a global scale, having a reliable and efficient remote IT support process is more important than ever.
A remote support tool enables you to easily provide end-user support anytime, anywhere.
- Make secure remote connections to computers both inside and outside the firewall
- Support multiple remote servers, workstations and laptops at once
- Remotely control computers from mobile devices
- Centrally manage Active Directory® users, groups, and OUs
- Scale to support any number of IT technicians and remote computers in your organization
This Free Whitepaper from SolarWinds® will help you learn how to select the right remote support software for your organization, and benefit from higher operational efficiency, faster service resolution & support, and improved end-user satisfaction.
Read “Understanding the Need for a Remote Support Solution” and learn how you can streamline and simplify your remote support processes.