Twilio launches Twilio Flex, aims for programmable, multichannel cloud call center

By  | March 12, 2018 | Comments Off on Twilio launches Twilio Flex, aims for programmable, multichannel cloud call center  comments 

Categories: Industry News

Cloud communications provider Twilio launched Twilio Flex a contact center platform that covers multiple channels and allows customers to customize interfaces, routing and reporting. Twilio Flex can scale up to 50,000 agents. The aim for Twilio is to do battle with existing call center infrastructure players that deploy …


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