Customer Case Study: Iowa Workforce Development Enhances Services and Cuts Costs with VMware View

| Cloud & Virtualization, Productivity, White Papers

Solution
IWD implemented a VMware View
virtual desktop environment that
users access through partner
organizations’ public PC hardware.
Business Benefits
• Reduced costs by $6.5 million
• Delivered richer menu of
critical services to Iowans
• Reduced desktop support
calls by 80%
• Repurposed two FTEs who
formerly managed desktop
images
• Reduced risk of malware or
security breaches