Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help
ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application
Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this white paper by EMA, you’ll learn how application
The role of enterprise service management technology has changed. For many years the focus has been on improving IT efficiency through process automation and industrialized IT. While this
Lean how to make workload automation pay for itself—and more. Workload automation can provide value throughout the organization and reduce costs to deliver more than complete return on
Managing Hadoop batch processing may consume a significant portion of application developers’ time and effort, which drives up application development times and costs. This paper from BMC discusses
The world is becoming easier for administrators of VMware vSphere® environments. VMware® Virtual SAN™ is the reason why. Virtual SAN, the VMware software-defied solution for hyper-converged infrastructure, is
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