A customer stops a store associate and asks whether a jacket comes in a medium. Not long ago, the answer involved a walk to the back room, a check of the shelves and maybe a call to another location. Today, in a growing number of stores, the associate checks inventory on a phone, finds the […]
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For years, companies treated the smartphone as a perk. The laptop was the real work tool, the desk phone handled calls, and the mobile device was something employees used to check email between meetings. IT budgets reflected that thinking. Phones were often an afterthought, managed loosely and replaced whenever they broke. That picture no longer […]
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For decades, quantity takeoff meant printed drawings, highlighters and scale rulers, later replaced by on-screen measurement of PDF sheets. Digital 2D takeoff was a big step forward, but it still relies on estimators interpreting flat drawings, measuring element by element and manually reconciling dimensions across plans, sections and schedules. Model-based takeoff changes that. When design […]
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For the past several years, enterprise AI has largely played the role of an assistant. It summarized documents, drafted emails, and answered questions when prompted. Useful, certainly, but fundamentally reactive. The emergence of agentic AI marks a more consequential shift: systems that do not merely respond to a request but pursue an objective, reason through […]
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In my years working alongside technology leaders, I have seen many promising innovations stall not because the technology failed, but because the deployment was poorly sequenced. AI agents are no exception. The CIO who approaches agents as a series of disconnected experiments will struggle to demonstrate value. The one who treats them as an enterprise […]
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Every organization that relies on mobile devices eventually faces the same question: who should own the phone? The answer affects cost, security, privacy, support and how employees feel about their tools. There’s no universal right choice, but there is a right choice for each type of role. Three models dominate. Bring your own device (BYOD). […]
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Hybrid work is no longer an experiment. Most knowledge workers now split their week between the office, home and somewhere else entirely: an airport lounge, a client site, a coffee shop, a hotel. Companies invested heavily in collaboration software to support this shift. Many invested far less in the thing that makes it all work, […]
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Preconstruction is where projects are won or lost. It’s where scope is defined, costs are estimated, subcontractors are selected, risks are identified and the plan for delivery takes shape. Yet in many construction firms, the information created during this critical phase lives in a patchwork of spreadsheets, email threads, PDF markups, estimating tools and personal […]
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Few terms in enterprise technology have been stretched as thin as “agentic AI.” Vendors apply the label to everything from scripted automation to conversational assistants with a new interface. For business and technology leaders, this creates genuine confusion about what they are evaluating and what results they should expect. A precise definition is therefore a […]
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As enterprises move from AI experimentation to production, an architectural question has become unavoidable: should AI capabilities be embedded within core business applications, or attached to them from the outside? The answer has significant consequences for accuracy, cost, security, and the speed at which value is realized. The Appeal of Bolt-On AI Bolt-on AI, in […]
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