In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of
Now, more than ever, employees crave human connections. Check out this report with insights from 3,000 employees, and get tips and strategies on building better connections.
Today’s mortgage servicers must embrace digital technologies to remain competitive. Leveraging an omnichannel contact center with advanced analytics is a huge step toward digital transformation and the sort
For many state and local government agencies, the global health crisis spurred a worst-case communications scenario. Not only were government agencies mostly unprepared to support a high number
The pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environment, with
This Critical Capabilities report aims to provide application leaders, as well as digital workplace decision makers, with an understanding of the relative strengths of UCaaS offerings from leading
Gartner defines unified communications as a service (UCaaS) as a cloud-delivered service that provides many of the same functions as premises-based unified communications (UC) solutions. UCaaS has matured
For many companies, supporting an aging on-premises PBX phone system has become a painful challenge. The cost and complexity of keeping the hardware alive make these systems more
Of the many questions companies have when considering a move to the cloud, security undoubtedly sits at the top of the list. In particular, the sensitive nature of
Don’t miss out on the opportunity to streamline your daily workflows, scale client solicitation, and establish collaborative client engagements. See how a cloud solution can help.
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