Today’s IT organizations are asked to give employees the devices and applications they need to work anywhere, while protecting their company’s most valuable information from increasingly sophisticated security
Business content typically originates inside the enterprise, but the growing need to work with external stakeholders is changing how enterprise architecture (EA) professionals assess their vendors and prioritize
Today’s IT organizations are asked to meet two often opposing requirements: providing employees — now more mobile than ever — with software they want to use and protecting
Along with the cost and difficulties of maintenance, an aging PBX may lack the flexibility to handle growth or support a mobile workforce. Many businesses already rely on
Whether you have a second location across town or 100 sites spread across the country, seamless connectivity across all your locations delivers a number of benefits. Unfortunately, conventional,
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time.
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model. This trend enables seamless use
The biggest problems with on-premise PBX systems revolve around manageability, flexibility, and cost. When replacing a legacy system, the basic cost of getting a new system up and
Many businesses feel the pain of living with a phone system that lacks the capabilities and flexibility to support rapid growth or business agility. The care and feeding
Rapid evolution in the way the world delivers software has put enormous pressure on today’s on-call teams. Businesses have adopted 24-hour delivery cycles, and customers assume that their
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