Communications
The Productivity Battleground
Every leadership meeting at Amazon starts the same way: complete and utter silence for up to 30 minutes. You walk in, say hello, and then sit in silence
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Author: RingCentral
Communications
2024: The Death of the Meeting?
The conventional meeting—in person, prescheduled, and time-boxed—is out of control. Over the past few years, meeting lengths, attendances, and per attendee costs have all increased significantly. But this
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Communications
Unrecognizable Collaboration
In this insight report, we’ve profiled 5 of the most exciting applications, investigating precisely how organizations are implementing video and how it’s affected their teams.
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Communications
Video First At Work
In this eBook, you’ll learn about how human communicationworks, why video communication is more effective than other communication channels, and how to best integrate video into your existing
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Communications
The State of Unified Communications in 2021 by Metrigy
Prepare for the future of work Resolve all your remote-work challenges with one cloud-based solution. Seamless UX. Contextual collaboration. Exceptional service. Everything integrated. This white paper reveals how
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Communications
Checklist: Managing Work-From-Home Contact Center Agents
Having remote business capabilities is more essential now than ever before. When teams operate remotely, they tend to lose their interpersonal connections and the ability to tackle unified
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Communications
Long Hold Times are Killing Your Customer Experience
90-seconds can feel like an eternity when you’re sitting on the phone waiting for help, or answering automated voice prompts, or even waiting for a response from an
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Communications
Metrigy Security: What to Look for in a UCaaS Provider
When COVID-19 first struck, many organizations rushed to deploy cloud-based Unified Communications-as-a-Service and video meeting solutions. But in the rush, security concerns were often overlooked, leading to potential
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Communications
How to Connect Your Global Workforce With Unified Communications
Global success means being local everywhere, all the time Success in today’s world knows no boundaries. From tapping into new markets to reducing production costs or leveraging regionally
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Communications
RINGCENTRAL HEALTHCARE CLAIMS MANAGEMENT
How did Healthcare Claims Management get a whopping 441% ROI in just 2.4 months? Flexibility. Efficiency. Savings. Find out how switching to cloud communications modernized Healthcare Claims Management—virtually
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