A Practical Approach to ITIL Adoption
The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid.
When creating your ITIL vision and planning for integrating ITIL into your organization, you can learn by those who have gone before. This will increase the speed of your ITIL adoption and ensure the success of your efforts.
In this eBook, you will learn:
• The top five ITIL vision mistakes
• The top five ITIL planning mistakes
• The top five ITIL “implementation” mistakes
• How leading companies start with ITIL
With a clear understanding of ITIL best practices, you will have a great start in bringing improved IT service delivery and support to your organization.