2022 State of Human Connections at Work

Prior to COVID, 89% of people worked full-time in person (three or more days). Now, the work environment is quite different, with small and mid-sized businesses increasingly shifting to a hybrid or remote work model. Having a hybrid or full-time remote work arrangement jumped from 11% pre-COVID to 39% during COVID, and that shift seems unlikely to change any time soon.

What does human connection mean in this new work landscape? To find out, we surveyed 3,000 people in small and mid-sized businesses to better understand how employees currently feel about work, communication styles, and their employers. In this report, we uncover key findings from our human connections survey and share tips on how to build stronger connections today.