Understanding the Need for a Remote Support Solution

| Mobile, Network, Productivity, Security, White Papers

At a time when organizations operate on a global scale, having a reliable and efficient remote IT support process is more important than ever.

A remote support tool enables you to easily provide end-user support anytime, anywhere.

  • Make secure remote connections to computers both inside and outside the firewall
  • Support multiple remote servers, workstations and laptops at once
  • Remotely control computers from mobile devices
  • Centrally manage Active Directory® users, groups, and OUs
  • Scale to support any number of IT technicians and remote computers in your organization

This Free Whitepaper from SolarWinds® will help you learn how to select the right remote support software for your organization, and benefit from higher operational efficiency, faster service resolution & support, and improved end-user satisfaction.

Read “Understanding the Need for a Remote Support Solution” and learn how you can streamline and simplify your remote support processes.