The Total Economic Impact of IBM Sterling Order Management

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IBM Sterling Order Management enables more efficient relationships among B2B businesses, their partners, and their customers.

IBM commissioned Forrester Consulting to conduct a Total Economic Impact TM (TEI) study to interview a B2B organization in the motion control technology industry deals with many unique partners across multiple channels. The organization detailed to Forrester their improved ability to:

• Manage inventory
• Fulfill orders
• Develop and maintain relationships with partners
• Serve their customers as a result of their IBM Sterling Order Management investment


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