A customer stops a store associate and asks whether a jacket comes in a medium. Not long ago, the answer involved a walk to the back room, a check of the shelves and maybe a call to another location. Today, in a growing number of stores, the associate checks inventory on a phone, finds the […]
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This retail webinar explores how modern customer identity platforms can serve as a key business driver by reducing friction, enhancing security, and enabling deep personalization. Key takeaways include:• Experience Over Price: In a highly competitive market selling identical products, a seamless customer experience is the main differentiator for retail growth.• Friction and Cart Abandonment: Complicated sign-up forms […]
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As e-commerce and modern retail continue to evolve, managing digital identities has transformed from a back-end utility into a critical strategic function. Today’s consumers are highly selective, using multiple channels—including websites, mobile apps, social media, and physical storefronts—to complete a single purchase. To survive in a crowded market and foster lasting consumer loyalty, retailers must […]
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Today’s employers expect verifiable proof of skills along with degrees. Based on insights from 3,500+ students, graduates, employers, and higher education leaders across seven countries, the Micro-Credentials Impact Report 2026 reveals a major shift in hiring, salary outcomes, and student and employer demand. Discover how industry-aligned micro-credentials bridge that gap and drive measurable outcomes. Get […]
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AI has entered a new era of “agentic commerce” in retail, where autonomous AI agents increasingly act on behalf of customers and employees to execute data queries and financial transactions. However, traditional security architectures struggle to manage these non-human entities at machine speed, creating an “identity gap” that exposes retailers to data leaks and engineering […]
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College athletics has entered a new era of athlete compensation, tighter budgets, and around-the-clock demands from student-athletes, families, fans, and donors. This whitepaper explores how RingCentral’s agentic AI – AI Receptionist, AI Virtual Assistant, and AI Conversation Expert – helps athletic departments automate routine communications, support staff in real time, and turn every conversation into […]
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Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore:• Common challenges faced by employees, teams, and leaders.• Practical examples of how AI-powered tools solve these challenges.• Success stories, such as how Tarry Town […]
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AI is transforming every corner of public service — and communication is no exception. This paper explores how state and local agencies can harness AI-powered communication tools to modernize service delivery, streamline internal collaboration and improve the constituent experience. Download this paper to discover how a unified, cloud-based communications platform can:• Support hybrid teams and […]
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This whitepaper explores how AI-powered solutions from RingCentral optimize 811 call center operations, critical for public safety by coordinating excavation locate requests and preventing damage to underground utilities. Rising call volumes, workforce shortages, outdated systems, and compliance challenges create significant pressures on 811 centers. RingCentral’s AI technology addresses these challenges by improving workflows, reducing inefficiencies, […]
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Learn how J. Sterling Morton High School District 201 modernized its outdated communication system with RingCentral’s cloud-based platform, addressing key challenges faced by a low-income community. The district, serving 7,500 students, overcame issues like unreliable legacy systems, lack of direct communication tools, and limited classroom phones to rebuild vital connections between teachers and parents. With […]
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Now Hear This: 4 Ways AI Drives Collaboration and Student Success As colleges and universities embrace inclusive, data-driven decision-making, AI-enabled collaboration tools are empowering administrators, faculty, researchers, and students alike. From improving communication and retention to uncovering actionable insights that enhance the student experience, AI is reshaping the academic landscape. This white paper explores four […]
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