ITSM Processes for Hybrid Cloud Governance

IT organizations recognize the strategic importance of cloud computing. However, cloud successes and failures have proven that IT service management (ITSM) is essential to prevent silos, provide visibility, and gain control over cloud environments. Organizations should extend and integrate ITSM processes across hybrid cloud infrastructures to deliver a trusted, governed, and compliant cloud that maintains its business benefits for the long term. Read this white paper to learn about a cloud lifecycle management platform that can provide automated, self-service provisioning and governance of IT resources across hybrid clouds.