Latest Articles

Transforming college athletics operations with AI-powered communications

College athletics has entered a new era of athlete compensation, tighter budgets, and around-the-clock demands from student-athletes, families, fans, and donors. This whitepaper explores how RingCentral’s agentic AI – AI Receptionist, AI Virtual Assistant, and AI Conversation Expert – helps athletic departments automate routine communications, support staff in real time, and turn every conversation into […]

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Boost productivity on all levels with AI

Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore:• Common challenges faced by employees, teams, and leaders.• Practical examples of how AI-powered tools solve these challenges.• Success stories, such as how Tarry Town […]

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How AI Transforms Collaboration and Communication

AI is transforming every corner of public service — and communication is no exception. This paper explores how state and local agencies can harness AI-powered communication tools to modernize service delivery, streamline internal collaboration and improve the constituent experience. Download this paper to discover how a unified, cloud-based communications platform can:• Support hybrid teams and […]

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Transforming 811 Call Center Operations with AI-Powered Communications

This whitepaper explores how AI-powered solutions from RingCentral optimize 811 call center operations, critical for public safety by coordinating excavation locate requests and preventing damage to underground utilities. Rising call volumes, workforce shortages, outdated systems, and compliance challenges create significant pressures on 811 centers. RingCentral’s AI technology addresses these challenges by improving workflows, reducing inefficiencies, […]

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Transforming Parent-Teacher Interactions: How a low-income district outside Chicago modernized an aging phone system

Learn how J. Sterling Morton High School District 201 modernized its outdated communication system with RingCentral’s cloud-based platform, addressing key challenges faced by a low-income community. The district, serving 7,500 students, overcame issues like unreliable legacy systems, lack of direct communication tools, and limited classroom phones to rebuild vital connections between teachers and parents. With […]

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4 Ways AI Drives Collaboration and Student Success

Now Hear This: 4 Ways AI Drives Collaboration and Student Success As colleges and universities embrace inclusive, data-driven decision-making, AI-enabled collaboration tools are empowering administrators, faculty, researchers, and students alike. From improving communication and retention to uncovering actionable insights that enhance the student experience, AI is reshaping the academic landscape. This white paper explores four […]

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Giving School Communications an AI Edge

In today’s fast-moving education environment, communication is everything — and AI is helping schools do it faster, smarter, and more efficiently. From automating routine calls and translating conversations in real time to enhancing parent engagement and uncovering actionable insights, AI is helping education leaders improve both productivity and experience. Read this new paper to discover:• […]

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Revolutionizing ATL’s terminal expansion with innovative construction technologies

When the world’s busiest airport needed 10 new international gates, closing it wasn’t an option. Holder Construction Group reimagined the entire build process for the Atlanta Hartsfield-Jackson International Airport Concourse D widening project, fabricating concourse sections off-site, transporting them under cover of night, and never taking more than eight gates offline at once. The result […]

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The construction pro’s guide to reality capture

The global reality capture market is expanding rapidly, with the LiDAR segment projected to reach $17.8 billion USD by 2035. While the construction industry has historically faced stagnant productivity and massive rework costs due to poor data, modern 3D laser scanning tech eliminates traditional bottlenecks. Forward-thinking contractors are reimagining the entire build process—using intuitive 3D […]

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