Case Study: Telefonica Moves Into The Cloud

By 

Telefónica is one of the world’s leading integrated operators in the telecommunication sector, providing communication, information and entertainment solutions, with a presence in Europe, Latin America and Asia. The company’s growth strategy is focused on the territories in which it has a strong foothold: Spain, Europe and Latin America. To galvanize its marketplace position and

Read More…

Creating The Enterprise-Class Tablet Environment

By 

Corporate tablet use is rising fast – but most tablets are designed for consumer use, not created to meet the increasingly complex security and productivity needs of enterprise employees. In this Yankee Group whitepaper, find out why creating an enterprise-class tablet environment should be at the top of the list for every security-conscious organization.  

Categories: Gadgets, Mobile

IDC Business Value Of Blades

By 

The IDC Business Value of Blade white paper examines how midsize companies spanning the education, healthcare, media, retail, research, and telecommunications (service provider) industries were able to reduce their annual IT infrastructure cost per user by almost 25 percent by migrating to a blade platform. IDC estimates that over a three-year period, the companies in

Read More…

Categories: Data Center, Mobile, Storage

Multichannel Customer Service: Best Practices for Building Retail Loyalty

By 

The rise of the internet has meant big changes for customer service. No longer reliant on talking with a call center agent to resolve a problem, check the status of an order or get advice on choosing the right product, consumers today have an array of digital customer service tools at their disposal, the newest

Read More…

Live Chat Effectiveness 2013

By 

Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. This year’s report explores how Internet

Read More…

Case Study: Medallia Streamlines Account Provisioning With Okta

By 

Hear how Okta automates employee onboarding and offboarding through deep integration between Workday, Medallia’s human resources information system, and Active Directory.

A New World Order for IT

By 

With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out

Read More…

A User-Centric Approach to Integrated Identity and Mobility Management

By 

Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to

Read More…

Businesses @ Work, March 2016

By 

Have you ever wondered which enterprise cloud apps are most popular? Or which industries tend to use Office 365 versus Google Apps? Did you know that 43% of Okta customers have enabled deprovisioning? From where we sit, Okta has a unique view into the adoption and utilization of cloud apps in the enterprise. Our Businesses

Read More…

Top 5 Reasons to Automate Identity Lifecycle

By 

Cloud-first, mobile-first organizations are seeing huge benefits from taking a more distributed approach to IT. Business units are given more freedom to evaluate and select SaaS applications that will enable efficiency and growth. Users are given more freedom to use the devices that make them the most productive. When this trend started, most IT organizations

Read More…

© Copyright 2016 Techprohub and TechPRO Media. All Rights Reserved.